Privacy Policy for tradearbed.com
At tradearbed.com (“we,” “us,” or “our”), your privacy is a priority. We are committed to protecting your personal data and ensuring transparency about how your information is collected, used, shared, and stored. This Privacy Policy outlines our practices regarding the collection and processing of personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
Your trust is important to us. We are dedicated to safeguarding your personal information through ethical data collection, minimal processing, strong security controls, and clear communication. Whether you are browsing tradearbed.com or becoming a customer, we handle your data responsibly and with your privacy rights in mind.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users of tradearbed.com and governs the personal data we collect through our website and related communications. In accordance with the GDPR, we act as a “data controller” for the personal data you provide or that we collect through your interactions with our website.
3. Categories of Data We Process
We collect the following categories of personal data for the purposes outlined below:
a. Usage Data: Information such as your IP address, browser type and version, device identifier, pages visited, referring URLs, session duration, and other diagnostic data collected via analytics tools.
b. Account Data: Data including full name, billing address, shipping address, email address, and telephone number that you provide when creating or updating an account on tradearbed.com.
c. Profile Data: Information related to your interactions with our services, such as saved preferences, purchase history, product viewing behavior, and interest profiles.
d. Communication Data: Records of your correspondence with us, including support requests, emails, live chat transcripts, and any associated communications.
e. Technical Data: Details regarding the devices you use to access tradearbed.com, including operating system, screen resolution, system configuration, and browser settings.
f. Transaction Data: Information relevant to your purchases, including payment card details (tokenized and handled by third-party providers), order history, shipping information, and invoice records.
g. Preference Data: Your indicated consents to marketing communications, product category interests, and newsletter subscriptions, along with your opt-in/opt-out history.
4. Legal Bases for Processing Personal Data
We rely on the following legal bases under applicable data protection laws to collect and process your personal data:
– Performance of a Contract: To fulfill orders, manage customer accounts, and provide services you request.
– Consent: Where legally required, such as for marketing emails, cookies, or when you voluntarily submit information via website forms.
– Legitimate Interests: To improve website functionality, maintain security, prevent fraud, and analyze service usage without overriding your fundamental rights.
– Legal Obligation: Where processing is necessary to comply with laws or enforce regulatory obligations.
5. Your Rights
You have the following rights regarding your personal data, subject to certain conditions:
– Right of Access: Request confirmation and a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data under certain circumstances (e.g., withdrawal of consent, no longer needed).
– Right to Restriction: Request a temporary or permanent restriction on the processing of your data.
– Right to Data Portability: Obtain a copy of your data in a structured, commonly used, and machine-readable format or request transmission to another controller.
– Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Right Against Automated Decision-Making: You have the right not to be subject to decisions based on automated processing, including profiling, unless expressly authorized.
To exercise your rights, please email us at [email protected].
6. Security Measures
We implement industry-recognized security measures to protect your data, including:
– SSL encryption for data transmission
– Access control protocols to restrict internal system access
– Secure data storage, monitoring, and firewalls
– Regular staff training and audits for data protection awareness
– Daily backups and disaster recovery infrastructure
7. International Transfers
Where data is transferred outside of the European Economic Area (EEA) or California, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms to ensure your data remains protected under applicable regulations.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or to comply with legal, tax, and regulatory obligations. Retention periods vary depending on the data category:
– Account & Profile Data: retained while your account remains active and for six years thereafter
– Transaction Data: retained for seven years for tax and accounting compliance
– Communication & Support Data: retained for three years
– Technical and Usage Data: retained for 12 months
– Marketing Preference Data: retained until consent is withdrawn or after 24 months of inactivity
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and collect insights about how tradearbed.com is used. Cookies may be classified as:
– Essential Cookies: Required to enable core site functions, such as user login and secure checkout. These cannot be disabled.
– Functional Cookies: Enable personalization, such as remembering language preferences or shopping cart contents.
– Analytics Cookies: Help us understand how users interact with the website (e.g., Google Analytics).
– Performance Cookies: Track performance metrics to improve speed, responsiveness, and user experience.
10. Cookie Management and Compliance with GDPR & CCPA
You have full control over how cookies are used. Upon first visit, you will be prompted with a consent banner allowing you to accept, manage, or reject optional cookies. You can modify your preferences at any time via our Cookie Settings portal or by adjusting your browser settings.
Under CCPA, California residents may request to “opt-out” of the sale or sharing of their personal information. We honor Do Not Track (DNT) signals and provide a “Do Not Sell My Personal Information” link where required.
11. Special Protections for Children Under 13
tradearbed.com is not directed to children under the age of 13 and we do not knowingly collect personal data from such individuals. If we become aware that data has been collected from a child under 13 without verified parental consent, we will delete it promptly. Parents or guardians may contact us at [email protected] concerning data related to minors.
12. Policy Updates and User Notifications
We reserve the right to update this Privacy Policy to reflect changes in applicable laws, our services, or data handling practices. Significant changes will be communicated via notices on tradearbed.com, emails, or other means appropriate to the nature of the change. We encourage you to review this policy periodically to remain informed about our privacy commitments.
13. Contacting Us
If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We are committed to resolving privacy-related concerns promptly and transparently.
By using tradearbed.com, you affirm your understanding of this Privacy Policy and your willingness to abide by its terms. We uphold your privacy rights and comply with relevant data protection laws to ensure your information remains secure, lawful, and respected.
